Great book that is easy to read and follow. Gives some great short stories that really help reaffirm positive action in the work place that might seem like common sense to many but almost all are guilty in one area or another in overlooking or have just fallen into bad habits. Also would be a fantastic starters guide for someone entering in the work force. Reminds me a lot of the a great book about work and life I read called Who Moved my Cheese. I will almost certainly reread anytime I'm feeling a little blue about my job.