I'm repeating my review of Ms. Heidenreich's other book, Good Bird! because I think both books work together as one great resource. They are the best books I've come across dealing with companion parrots. If you understood why your bird is behaving as it does, you can deal with it more effectively. Kindness and reward go far with a companion bird (and, even though Ms. Heidenreich didn't mention it, 11-12 hours of covered cage/darkness a day does, too) than all the reprimanding in the world (which a parrot does not understand). A parrot, much like a cat, is not going to do anything he doesn't want to do, but unlike a cat, you can convince a parrot to want what you want, too. Tell him he's a good bird when he's quiet. Give him a reward when he says something nice. Understand you are his teacher, not his mate and not his slave. Punish him by turning your back, reward him by giving attention and praise. Parrots are a lot like toddlers - they need to be constantly taught how to be good and their companions need to be able to recognize the behaviors (sometimes extremely hard to see) that signal overexcitement, frustration and anger. Excellent book I'd recommend to any bird "owner."