Retail consultant Philip Downer has worked for Borders, Waterstone's and others during his career, and recorded key events in 2011 in the world of retail, with particular (but far from exclusive) attention paid to bookselling and publishing.
Throughout the book, Downer analyses company strategies and industry options, taking in the rise of online retail, the growth of e-publishing, the decline (?) of the high street and other key sector developments. Opinionated and conversational, Downer enlarges on arguments he has made at conferences in London, New York and Frankfurt.
Underpinning the book is a passion for good retailing and great shops - successful retailers and satisfied customers.
Richard Hammond, author of 'Smart Retail' (Prentice Hall) says: "One of the best-to-read writers on retail in 2011. Rich insight, clear thinking and real opinions".
Philip Downer's retail consultancy, Front of Store, is based in London.